Privacy Policy
Last Updated: June 11, 2025
1. Introduction
This Privacy Policy describes how WildThyme Inc. ("WildThyme," "we," "us," or "our") collects, uses, and handles your personal data ("Personal Data") when you use our website, applications, platforms, and services (collectively, the "Services"). By using the Services, you agree to the collection and use of information in accordance with this Privacy Policy.
We are committed to protecting your privacy and ensuring transparency about our data practices. This policy explains what information we collect, how we use it, and what choices you have.
2. Information We Collect
Information You Provide
- Account Information: Name, email address, company name, phone number, and billing information
- Campaign Data: Target audience preferences, advertising budgets, and campaign objectives
- Communications: Messages, feedback, and support requests you send to us
Information We Collect Automatically
- Usage Data: How you interact with our Services, including pages visited and features used
- Device Information: IP address, browser type, operating system, and device identifiers
- Performance Data: Campaign performance metrics, lead quality scores, and conversion data
Information from Third Parties
- Advertising Platforms: Data from Google Ads, Facebook, LinkedIn, and other integrated platforms
- Lead Data: Information about prospects and leads generated through our campaigns
3. How We Use Information
We use the information we collect for the following purposes:
- Service Delivery: To provide, maintain, and improve our lead generation services
- Campaign Optimization: To optimize targeting, improve lead quality, and enhance performance
- Customer Support: To respond to your inquiries and provide technical support
- Analytics: To analyze usage patterns and improve our Services
- Communications: To send service updates, marketing communications, and important notices
- Legal Compliance: To comply with applicable laws and regulations
4. Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:
- Service Providers: With trusted third-party vendors who help us operate our Services
- Advertising Platforms: With platforms like Google and Facebook to execute your campaigns
- Legal Requirements: When required by law, court order, or government request
- Business Transfers: In connection with a merger, acquisition, or sale of assets
- Consent: When you explicitly consent to sharing your information
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our security measures include:
- Encryption of data in transit and at rest
- Regular security assessments and audits
- Access controls and authentication requirements
- Employee training on data protection practices
- SOC 2 Type II compliance
However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
6. Data Retention
We retain your personal information for as long as necessary to provide our Services and fulfill the purposes outlined in this Privacy Policy. Specific retention periods include:
- Account Data: Retained while your account is active and for 3 years after closure
- Campaign Data: Retained for 2 years for performance analysis and optimization
- Lead Data: Retained according to your preferences and legal requirements
- Support Communications: Retained for 1 year for quality assurance
7. Your Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access: Request a copy of the personal information we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information
- Portability: Request transfer of your data to another service provider
- Restriction: Request limitation of processing of your information
- Objection: Object to processing of your information for certain purposes
To exercise these rights, please contact us using the information provided below.
8. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience with our Services. These technologies help us:
- Remember your preferences and settings
- Analyze website traffic and usage patterns
- Provide personalized content and advertisements
- Improve our Services and user experience
You can control cookie settings through your browser preferences. However, disabling cookies may affect the functionality of our Services.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by:
- Posting the updated policy on our website
- Sending an email notification to your registered email address
- Providing notice through our Services
Your continued use of our Services after the effective date of the updated policy constitutes acceptance of the changes.
10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
WildThyme Inc.
12241 Tierra Rosa Dr
El Paso, TX 79938-0000
Email: [email protected]
Phone: +1 2505980538
We will respond to your inquiry within 30 days of receipt.